Privacy Policy

Effective Date: 8/23/2025

North Bama Drip Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or receive services at our clinic locations.

1. Information We Collect

We may collect the following types of information

A. Personal Information

• Name

• Email address

• Phone number

• Date of birth

• Billing and payment information

• Appointment details

B. Health Information

If you schedule services, complete forms, or receive treatment, we may collect:

• Medical history

• Lab results

• Medication list

• Treatment records

• Other health-related information

This information is protected under applicable healthcare privacy laws, including HIPAA where applicable.

C. Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Pages visited

• Time spent on site

• Device information

We may use cookies or similar technologies to enhance your experience.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide medical and wellness services

• Process payments

• Communicate about appointments and services

• Respond to inquiries

• Send marketing or promotional materials (you may opt out at any time)

• Improve website functionality and user experience

• Comply with legal and regulatory requirements

3. Protection of Health Information (HIPAA)

North Bama Drip Co. takes reasonable administrative, technical, and physical safeguards to protect your Protected Health Information (PHI).

For more detailed information regarding your rights under HIPAA, please request our Notice of Privacy Practices at either clinic location.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Licensed healthcare providers involved in your care

• Laboratory partners

• Payment processors

• Booking or electronic medical record platforms

• Legal or regulatory authorities if required by law

All third-party service providers are expected to maintain appropriate data protection standards.

- mobile / personal information won't be shared with third parties for marketing purposes

5. Online Payments

If you make payments through our website, transactions are processed through secure third-party payment processors. We do not store full credit card information on our servers.

6. Marketing Communications

If you provide your email or phone number, we may send updates, promotions, or service announcements. You may opt out at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to SMS messages

• Contacting us directly

7. Your Rights

You have the right to:

• Request access to your personal or health information

• Request corrections

• Withdraw consent for marketing communications

• Request deletion of certain personal data (where legally permitted)

To exercise these rights, contact us using the information below.

8. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure. By using our website, you acknowledge this risk.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

11. Contact Information

North Bama Drip Co.

Crossville & Albertville, Alabama

Phone: 2565584393

Website: northbamadrip.com